Diagnose & Fix - Advanced Troubleshooting Service (1:1 Virtual Consultation + Recovery plan)
Expert help & a recovery plan for struggling carnivorous plants
Bite-Size Info
✅ Duration: 30–40 minutes
✅ Format: Virtual (WhatsApp chat, voice, or video call)
✅ For: Sick or struggling plants – yellowing, pests, fungus, rot, or deformed growth
✅ Not for: Routine care, dormancy, or feeding advice (see General Plant Care Consultation)
🪴 Advanced Troubleshooting Service
(Virtual – WhatsApp Chat, Voice, or Video Call)
💚 Who is this for?
This service is for anyone worried about a carnivorous plant and needing a closer look from an expert’s eye 👀
Your plant may be showing signs of distress — yellowing, wilting, unusual spots, or simply not thriving — and you’re not sure why. This session is ideal if:
- Your plant is struggling, declining, or showing unusual symptoms
- You suspect pests, rot, fungus, or disease and need help identifying and treating them
- Your plant has deformed or misshapen growth, or traps aren’t closing properly
- You’ve followed the care guides, but your plant still isn’t happy
We recommend booking a WhatsApp video call whenever possible — it’s the easiest way to show everything at once and get instant feedback, without all the back-and-forth messaging 🌱
✅ What’s Included
- Diagnosis: We’ll assess your plant’s condition and identify potential problems
- Treatment Plan: Step-by-step guidance to support recovery
- Pest & Disease Management: Identify and treat common carnivorous plant pests and infections
- Environmental Adjustments: Optimise light, humidity, watering, and airflow for stronger growth
⚠️ What to Expect
This consultation gives you a clear, professional action plan and realistic expectations.
Because every plant and situation is unique, recovery depends on the plant’s condition, how early the issue is caught, and the nature of the problem.
If your plant can be saved — I’ll show you exactly how 🌱
🚫 What’s Not Included
- ❌ Upsizing, repotting, or divisions - handled through our Repotting Service
- ❌ Terrarium setup or design - book a Build & Design your own Epic Jungle session if you need help with glass enclosures, terrariums and artificial lighting
📍 Session Details
- ✔️ Duration: 30–40 minutes (virtual session)
- ✔️ Choose your preferred format: WhatsApp chat, voice call, or video call
- ✔️ Tailored for South African growers and conditions — useful for anyone growing carnivorous plants around the globe
- ✔️ In-person sessions (within reasonable distance from Pretoria CBD) available on request (travel costs quoted separately)
- ✔️ Flexible scheduling — pick a time that suits you
📌 How to Book
- Step 1: Add this consultation to your cart and check out as usual
- Step 2: Once your order is confirmed, we’ll send you a message via WhatsApp to schedule your session
- Step 3: Choose your preferred method: chat, voice or video call
- Step 4: At the scheduled time, we’ll connect via WhatsApp for your personalised consultation
📌 How it Works
- Format: 💬 Virtual consultation via WhatsApp (chat, voice or video)
- Tailored advice for your plants & growing conditions
🕘 Session times
- Bookings are typically scheduled during business hours (Mon–Fri, 9am–4pm)
- 📱 Virtual sessions: Available during regular business hours, with Saturday or after-hours slots available on request
- 📍 In-person meetups: Available Saturday mornings or Tuesday afternoons, by prior arrangement
